HOTEL FACILITIES

Atana Hotels offer an elegant and well-maintained Omani gift shop, which is open daily from 09:00 until 18:00. The operating hours must be displayed clearly. 

The shops mostly sell traditional Omani goods, including:

Handmade souvenirs, such as leather or woven items showcasing the skills and craftsmanship of local artisans.

A collection of clothing items, showcasing both modern and classic styles with high-quality fabrics and embroidery.

Traditional jewelry, including khanjar necklaces, bracelets, earrings and headpieces, as well as contemporary pieces with cultural significance.

Signature fragrances, including popular regional scents such as oud, rose and musk, along with modern blends of traditional Arabian scents.

Curated gift sets combining accessories, fragrances and/or beauty products, perfect for tourists or special occasions.

A selection of small gifts and souvenirs.

Travel guides to offer insights into local attractions, experiences and cultural highlights. 

A curated selection of local and international magazines featuring various aspects of lifestyle, fashion, business and culture for tourists and residents alike.

• All Atana Hotels have spa facilities offering treatments based on Omani heritage with locally sourced products.

• The spa may also be operated by a third party. Approval from the corporate office is required if considering a third-party operator. This also applies to the selection of cosmetic and spa product brands.

• The kids’ club is a dedicated space where children can safely engage in creative activities, exploration and entertainment within a setting that reflects our Atana Hotels brand and Omani hospitality.

• Activities are supervised by experienced professionals who prioritize safety, while also promoting children's creativity and nurturing their sense of adventure.

• Arts and crafts activities featuring traditional Omani patterns, textures and materials.

• Interactive sessions sharing local tales, fostering curiosity and the love for storytelling.

• Games and challenges that mix fun with learning and promoting teamwork.

• Atana Hotels adhere to safety standards that comply with local regulations and brand guidelines. Lifeguards are always present during pool peak times. 

• Each property has at least one well-maintained pool. A designated area reserved solely for hotel guests guarantees privacy and priority access.

• Access ladders and handrails are installed at both shallow and deep ends, adhering to local regulations.

• Signage is clearly visible on the pool deck and within the pool above the waterline. For infinity or top-skimming pools, vertical signage is not required.

• "No diving" signs and symbols are clearly posted around the pool, with warnings painted near depth markers.

• To further ensure guest safety, diving boards, platforms, trampolines and slides are not permitted.

• Pools are crystal clear, well-maintained and lit to ensure the bottom is always visible, even at night.

• The water temperature is kept at 28 to 30°C.

• Towels are available near the pool.

• A house phone is connected to the reception desk.

• There is a poolside restaurant and bar.

• Deck furniture consists of chairs, chaise lounges, tables, umbrellas and cushions.

• These adhere to Atana Hotels design standards, match the decor and are kept clean and in good condition.

• A minimum of two life preservers with ropes (1.5 times the width of the pool) are readily accessible.

• A shepherd's hook is ready for use.

• An emergency phone connects directly to a 24-hour department with trained staff.

• Pools have dome-shaped, anti-entrapment, anti-entanglement drain covers with anti-vortex certification and at least two drains spaced 900cm apart.