The Atana Hotel, Khasab design standards are set as reference property for all current and future projects.

Operating supplies and equipment refer to the items necessary for day-to-day hotel operation. It includes consumable and non-consumable items such as cleaning chemicals, toilet amenities, housekeeping cleaning tools (mops, brushes, vacuum machines, etc.) and laundry equipment (washing machines, dryers, irons, etc.)

The recommended temperature color of the light bulbs is warm light (2700K-3000K).

These are the recommended guest room lux levels:

Area                                                         Lux level

dressing area (wardrobe/vanity)            300-700 lux

bedside lighting                                      150-300 lux

bathroom (general)                                  200-300 lux

bathroom mirror (vanity)                          500-1000lux

There must be dedicated controls for bedside lamps, reading lights, desk lamps, bathrooms lights, etc.

Emergency lights must be integrated with the backup power systems for guest safety.

The key card system activates the lights when the room key card is inserted and deactivates them when the card is removed.

At the entrance, there is a master control switch that allows all lights in the room to be turned on when the guest enters.

Similarly, there is another parallel master switch next to the bedside for turning off all the lights when the guest wants to sleep.

Generally, the thermostat is set to 24°C before guests arrive or when vacant. Guests can adjust it upon arrival, but the temperature should not be set below 19°C.

Each room needs a digital AC control in a visible, accessible location.

Use dehumidifiers in humid areas to prevent mold and musty odors.

However, due to varying weather conditions across different regions in Oman, it is necessary for the group chief engineer to approve the appropriate temperature settings for each property individually.

All guest rooms must be equipped with universal or international sockets that can accommodate both round and flat-type chargers without the need for additional adapters.

Outlets must also be equipped with charging ports, including USB-C and USB-A connections.

There must be multi-standard outlet sockets near the vanity counters in the bathrooms that support both 110V and 230V.

Local maps and informative flyers, brochures and local magazines will be provided in decorative, branded folders or racks in all guest rooms and suites.

There are QR codes with links to all property facilities in all guest room and suites.

The variety of services, including F&B menus, and spa menus is either printed on wood, or on alternative recycled plastic material.

In the guest suites there are also two recent edition international lifestyle magazines and a coffee table book showcasing the history or natural beauty of Oman.

Guest rooms on the property are cleaned to the highest standards, providing a comfortable and hygienic environment for all guests.

Cleaning supplies and equipment, such as linen, towels, cleaning solutions, vacuum cleaner and any other tools required are placed on a trolley before cleaning starts.

Staff may only enter the room after getting permission, or if the room is vacant.

Staff wear personal protective equipment such as gloves and masks to ensure a hygienic cleaning process.

We only use ecofriendly cleaning products, air fresheners, diffusers and amenities.

Daily bathroom cleaning includes disinfecting the toilet, sink, bathtub and shower.

Toilet paper, soap and other bathroom amenities must be replenished or replaced daily.

Mirrors and glass panels are polished daily.

All surfaces, including furniture, lamps, picture frames and windowsills are dusted daily.

Carpets, rugs and upholstered furniture are vacuumed.

Towels and bed linen must be changed daily, unless otherwise permitted by the guest through the guest linen reuse program.

All bedding must be changed at check out.

We offer daily turndown service for our VIP guests.

Housekeeping must ensure room maintenance is up to Atana Hotels standards.

Damages must be reported to the engineering department without delay.

All guest rooms are equipped with the latest technology electronic locks.

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To maintain efficient housekeeping and upkeep, all service and management personnel requiring access to guest rooms must prioritize guest safety and follow the room entry procedure: Knock on the door three times and announce your presence clearly. Wait for a response from the guest. If there is no response, proceed with caution. If the Do not disturb sign is displayed, respect their privacy and do not enter unless it is an emergency.

​To extend the lifespan, maintain efficiency and safety all housekeeping appliances and equipment must be serviced according to the manufacturers’ recommendations.