Job titles

These may differ in different destinations for visa purposes or collective agreement compliance.

Atana Hotels refer to their employees as associates, although the job titles will follow traditional terms used in the hospitality industry.

Front desk associates include front office manager/assistant/supervisor, receptionist, reservationist, concierge and porter. 

In the absence of the general manager, a member from the steering committee or key position shall be in charge as duty manager. They will duly notify all parties concerned via email.