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Manual Contents
Talent Resources and Development
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Learning and Development
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Service Culture
Hotel Services
Check-in and Check-out
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Hotel Facilities
Guest Rooms
Food and Beverage
Marketing, Sales and Catering
Reservation and Booking Channels
Marketing Program
Sales Team and Processes
Revenue Management
Rates Management
Revenue and Sales Audits
Sales and Marketing Business Plan
Marketing Statistics
Meetings and Events
Advertising and Promotion
Finance
Fire and Life Safety
Security and Crisis Management
Leisure and Fitness Facilities
Atana Directives
Downloads
Contact Details
FINANCE
Directives
Please follow the links below to get the directive. You can download and print the files from there.
GENERAL
Fianancal Package Reporting SOP
Daily Revenue Report
Account Payable Control
Account Receivable Control
Cash Handling Control
Bank Reconciliation
Cancellations & Invitations
Service Charge Disrtibution
Purchase Order System
COST CONTROLLER
Receiving Policy
Beverage Stock & Issuance
Beverage Stock Management
Food Stock Management & Issuance
Spot Check Control & Inventory
F&B Entertainment & Duty Meal
Material - Item Creation
F&B POS Open Key Item
Stock Transfer
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